We offer a 30 day money back guarantee on every Q5 / Quilomene product. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.

Returns can be sent to:

By Ground shipping:
Q5 Outdoor Products
9139 West Country Gables Dr.
Peoria, AZ 85381

Q5 Outdoor Products
P. O. Box 37982
Phoenix, AZ 85069

Our Warranty

Q5 will warranty 2 years free of charge against manufacturer’s defects and workmanship. Beyond that, we will repair or replace damaged goods/parts for a reasonable price, plus shipping.

Questions about our return policy or warranty? Call us at 602-859-9647 or toll-free at 1-800-585-8804.